FAQ

African Art Products by KIVUHOME

Frequently Asked Questions

What types of products does Kivuhome offer?

Kivuhome specializes in a curated selection of exquisite handcrafted African art pieces. Our offerings include stunning ebony sculptures and unique Mangbetu figures, each reflecting the rich cultural heritage and artistry of the African continent.

How are the art pieces sourced?

Our art pieces are sourced directly from skilled artisans across Africa. Each item is handcrafted, ensuring that it embodies the unique cultural narratives and artistic expressions of its origin, which contributes to the authenticity and value of the artwork.

What is the significance of the materials used in your products?

The materials used in our products, such as ebony wood, are significant not only for their aesthetic appeal but also for their cultural importance. Ebony is known for its durability and deep, rich color, making it a favored choice among artisans for creating lasting art pieces that tell a story.

Are your products suitable for collectors?

Yes, our products are ideal for collectors. Each piece is unique and carries its own story, making it a valuable addition to any collection. The craftsmanship and cultural significance of our items enhance their appeal to both novice and seasoned collectors.

How should I care for my African art pieces?

To maintain the beauty and integrity of your African art pieces, it is recommended to keep them in a dry environment away from direct sunlight. Regular dusting with a soft cloth can help preserve their appearance. Avoid using harsh chemicals or cleaners that may damage the finish.

What is the return policy for your products?

While we do not have specific return policy information available, it is advisable to contact our customer service for inquiries regarding returns or exchanges. We aim to ensure customer satisfaction and will address any concerns regarding your purchase.

Do you offer international shipping?

Yes, we offer international shipping options. Shipping costs and delivery times may vary based on the destination. For detailed information, please refer to our shipping policy or contact our customer service team.

Can I request a custom piece?

At this time, we do not offer custom pieces. However, we encourage you to explore our current selection of handcrafted items, each of which is unique and crafted with care.